Privacy Policy

Introduction

radiiancee is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our event planning services in Singapore.

Information We Collect

We collect the following types of personal data:

• Contact Information: name, email address, phone number
• Organization Details: company name, position, event requirements
• Communication Data: messages sent through contact forms or email
• Usage Data: IP address, browser type, pages visited
• Cookie Data: preferences and session information

How We Use Your Data

We process your data for the following purposes:

• To provide event planning services and respond to inquiries
• To communicate about your event and coordinate details
• To improve our website and services
• To send relevant information about our services (with consent)
• To comply with legal obligations

Legal Basis for Processing

We process your data based on:

• Consent: for marketing communications and cookies
• Contract: to provide requested services
• Legitimate Interest: for business operations and improvements
• Legal Obligation: for tax and regulatory compliance

Data Protection

We implement appropriate security measures:

• Encrypted data transmission and storage
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection
• Breach notification procedures

Data Retention

We retain your data for:

• Contact form submissions: 3 years
• Service records: 5 years
• Financial records: 7 years (legal requirement)
• Marketing data: until consent withdrawn

Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

Third-Party Services

We may share data with:

• Event vendors (catering, venues, entertainment)
• Payment processors (for secure transactions)
• Email service providers (for communication)
• Website analytics services (Google Analytics)

Contact Us

For questions about this privacy policy, contact us at:

Email: [email protected]

Phone: +65 6284 7163

Address: 30 Raffles Place, #19-04, Chevron House, Singapore 048622